Chat Use Cases Platform Features

By integrating APIs to build real time communication features, organizations are offering their customers the convenience to engage with them, which results in better profit and more sales. For any business to be successful, interaction between their sellers and customers is crucial...

Trust can’t be established through gimmicks nor it can be forced down people’s throats. Many businesses establish services in order to encourage the growth of this trust, which eventually leads to improved business metrics. Hence trust plays a crucial role in the success of a...

In our previous product update announcement, we talked about all the new features and capabilities we’ve released in our platform. Public Group Chats and Reactions were the most prominent roll-outs in that. In this article, we’ll dig deeper into Message Reactions and how this will help...

In our previous product update announcement, we talked about all the new features and capabilities we've released in our platform. Public Group Chats and Reactions were the most prominent roll-outs in that. In this article, we’ll dig deeper into Public Group Chats (also known as:...

Due to the global spread of COVID-19, most of the countries around the world have imposed lockdowns to fight the pandemic. The nature of this viral infection also makes it risky for patients of any ailment to travel to healthcare centers, as they stand a...

Channelize.io makes it super easy to build, launch and run Chat in your Apps, whatever be your use-case. For 1-1 Chats, following are the most common ways to lead users to conversations: Button on Profile: Example, "Message" button on profile of a service provider the...

One of the essential features in Channelize.io is Webhooks. You might have seen the term Webhooks in Channelize.io App Settings and probably have wondered if this is something you should use. The answer to that would be a big YES if you are looking to...

Channelize.io enables developers and businesses to integrate in-app messaging features in their Websites & Mobile Apps, for user-to-user, user-to-business, and B2B communication.   In many scenarios, you would want multiple 1-1 conversations to exist between such entities, with each conversation being related to a different topic. Many...