Product News

New Release: Video & Voice Calling, Quote / Reply Messages, Member Tagging and More

In today’s age, Digitally enabled businesses continuously strive towards higher efficiency and staying relevant to customers. Enabling smooth, engaging communication amongst various people associated with your business, like customers, members, service providers, etc, can reap many benefits.

Channelize.io provides a real-time, peer-to-peer communication platform that can be leveraged by businesses of various types for growth. Our feature-rich, scalable platform provides you the right tools with reliable support, and can be integrated within your existing website and apps.

Channelize’s new release contains many new features and enhancements that can make big impact on your growth. In this release, we focussed on making communication amongst your members natural and free-flowing.

 

Quote / Reply Messages

Many times users in busy, long conversations would want to answer a message which is not the immediate one or exists somewhere earlier in the conversation.

Our new feature promises to be especially useful in such busy group and one-to-one conversations, where it might not be obvious which member of the group – or even which message – you are answering.

Tap “Reply” and the pre-built Channelize real-time messaging interface will generate a small preview of the selected message above the compose box, at the bottom of the screen. The sent reply will include a colorful thumbnail of the selected message.

 

Tag / Mention Group Members

Tag / Mention Group Members enables users to tag a particular person in the group by adding the @ symbol in front of their name. It works in a similar way to how you tag people on other popular Social Networking and Messaging Apps.

* This feature is not rolled out in our pre-built iOS user interface yet.

 

Video and Voice Calling

Increasing Users Engagement in your business is paramount for our Channelize Team. Our Messaging experience has always been great to make more peer-to-peer users engagement. With the launch of new Video and Voice Calling feature we have geared towards taking the users engagement to the next level.

In coming months, we will be developing more features around Video & Voice Calling.

 

Improved API Security

Channelize messaging APIs are now more effective at protecting the content of messages, and member authentication. We have completely revamped API authentication.

 

Enhancements in Android Interface

Our pre-built Android interface enables you to launch real-time communication features fast in your Android App, using our Channelize Messaging API. In addition to the above new features, we’re also releasing the below enhancements in this:

  • New typing indicator.
  • New Swipe view to see Date and Time of a message in conversation screen.
  • Conversation Screen Header improvements
  • Under-the-hood bug fixes and stability improvements.

 

Enhancements in Web & iOS Interfaces

  • Crushed some bugs and polished the messaging experience.

 

Experience Channelize in real world with all these enhancements in action, please click below for Web, iOS or Android demos:

Web: http://bit.ly/2eR94IV

Android: http://bit.ly/2xTbxYf

iOS: These features are in Alpha Testing. Will get live next week.

[ Login using these Dummy Accounts to Test: kivanc@se.com / qwerty and emir@se.com / qwerty ]

 

Got queries about Channelize, please drop in a note from here: https://channelize.io/contact, or send us an email at: info@channelize.io.

We also love getting feedback. 🙂

 

Stay Tuned

Stay tuned to our news, we have many more exciting developments coming up soon! If you haven’t subscribed to our newsletter, and wish to get updates about our product, then please subscribe to our newsletter from here.

 

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